Sales Policy – CAMNAVASUN

At CAMNAVASUN, we are dedicated to providing a seamless and enjoyable shopping experience. Our Sales Policy is designed to ensure clarity and transparency for all customers, outlining the terms and conditions under which products are sold on our website. By shopping with us, you agree to the terms set forth in this policy. Please review the following guidelines carefully before making your purchase:

1. Product Availability

We strive to maintain an up-to-date inventory of all products listed on our website. However, product availability is subject to change based on demand, stock levels, and other factors beyond our control. While we make every effort to ensure that items are in stock and available for purchase, there may be instances when a product is temporarily or permanently unavailable.

In the event that an item you have ordered becomes unavailable, we will promptly notify you via email. You will have the option to:

  • Choose an alternative product of equal or lesser value.
  • Receive a full refund for the unavailable item(s).

We reserve the right to cancel or modify any order if a product is found to be unavailable after the order is placed.

2. Pricing

All prices listed on our website are shown in US dollars and include applicable taxes unless stated otherwise. Prices are subject to change without prior notice due to market fluctuations, supplier price changes, or other reasons. However, once an order is placed, the price for that order is locked in and will not change, regardless of any subsequent adjustments to pricing on the website.

Please be aware that any shipping fees, handling charges, or additional fees will be clearly indicated at the time of checkout and will vary based on your location and the items ordered.

3. Order Confirmation

After successfully placing an order on our website, you will receive an order confirmation email detailing the items you purchased, the total amount, and your estimated delivery time. It is important to review the confirmation carefully to ensure that the information provided is correct.

If you notice any discrepancies, such as incorrect items, shipping address, or billing details, please contact us immediately. We will do our best to address any errors before the order is processed and shipped. Once your order is shipped, we are unable to modify or cancel it.

4. Payment Methods

We accept a variety of payment methods to ensure convenience and security for our customers. These include, but are not limited to:

  • Major credit cards (Visa, MasterCard, American Express, etc.)
  • Debit cards
  • Other secure payment platforms (PayPal, Apple Pay, etc.)

All payments are processed securely using industry-standard encryption protocols to safeguard your personal and payment information. By placing an order with us, you confirm that the payment information you provide is accurate and authorized for use in the transaction.

5. Order Cancellation

We understand that circumstances may change after placing an order. While we aim to process orders quickly, we can accommodate cancellations within 24 hours of purchase. If you wish to cancel or modify your order, please contact our customer support team as soon as possible within this time frame.

After 24 hours, orders are typically processed and dispatched, and cancellations or modifications may not be possible. If we are unable to fulfill your cancellation request after this period, you may need to follow our return and refund process after receiving the item.

Effective Date: January 11, 2025

By purchasing products from CAMNAVASUN, you acknowledge and agree to these terms and conditions. We recommend that you review this policy periodically, as it may be updated from time to time. If you have any questions or concerns regarding this Sales Policy, please don’t hesitate to reach out to our customer service team. We’re here to help and ensure your shopping experience is a positive one.

This policy version is written to provide clear and detailed information, addressing potential customer concerns and offering helpful guidance for a smooth purchase experience.